Privacy Policy of CV GLOBAL JAYA KENCANA ("Global Komunika", "we")
CV GLOBAL JAYA KENCANA ("Global Komunika", "we") is committed to protecting and respecting your personal data privacy and to complying with data protection principles and regulations under applicable law.
We may collect, process, use, and disclose your information when you use the japantrips.id website and/or the Global Komunika Application (collectively, the "Global Komunika Platform") and services offered by Global Komunika or third-party operators ("Operators") through the Global Komunika Platform ("Services") as outlined in this Privacy Policy. "You", when used in this Privacy Policy, refers to any person accessing the Global Komunika Platform or using the Services.
This Privacy Policy sets out the basis and terms governing Global Komunika’s collection, processing, use, and/or disclosure of information that you provide when accessing the Global Komunika Platform and/or using the Services. Such information may include personal data relating to or referring to an individual, such as name, home address, phone number, email address, travel document information, vehicle rental details, insurance details, age, date of birth, or any other information we have requested and that you have provided through the Global Komunika Platform ("Personal Information").
Please read this Privacy Policy carefully. By accessing the Global Komunika Platform, you agree to the collection, processing, use, and disclosure of your Personal Information as described in this Privacy Policy.
Scope of Terms
Global Komunika reserves the right to update, amend, or modify the terms of this Privacy Policy or any part thereof without prior notice. You are deemed to have accepted the revised Privacy Policy if you continue to access the Global Komunika Platform or use the Services after changes are made. However, if such changes reduce your rights, we will first obtain your consent. If you do not agree with any or all terms of this Privacy Policy and/or its updates, amendments, or modifications, you must discontinue accessing or using the Global Komunika Platform and Services.
Please revisit this page regularly to access and review the latest version of this Privacy Policy.
Information Collection
We may collect Personal Information you provide when using the Global Komunika Platform, along with information about how you use the platform. This includes actions such as opening a user account ("User Account"), visiting the platform, making reservations, rentals, and/or bookings for the Services, or using the Services. Providing Personal Information to Global Komunika is always voluntary. However, if you choose not to provide your Personal Information, we may be unable to offer certain Services. For example, we cannot open a User Account or process a reservation or rental without your name and contact details.
Opening Your User Account:
When you create or update a User Account, we may collect your Personal Information, including but not limited to your name, email address, username, and phone number.
Visiting the Platform, Making Reservations or Rentals, or Using Services:
- Copies of correspondence (via email, messaging, or other means) between you and us, and between you and the Operators.
- Information required to fulfill bookings, rentals, and/or reservations (including travel document data, vehicle rental details, insurance information, age, and date of birth).
- Details of your use of the Platform (e.g., visitor data, location data, session duration).
- Feedback or responses to surveys by Global Komunika.
- Information automatically collected and stored on our servers or third-party service providers (e.g., login credentials, IP address, browser type, device info, visited pages).
- If you use a mobile device to access the Platform, we may also collect location-based data (subject to your device permissions). This data helps us provide personalized content or services, such as nearby service suggestions. You may disable location sharing in your device settings, though this may affect certain Platform features.
If you book or make reservations on behalf of someone else, you must obtain their consent before sharing their Personal Information with us. Ensure they understand and accept this Privacy Policy.
Data Storage
Your Personal Information may be transferred to, processed, and stored on our servers or third-party service provider servers. We retain your data for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Meet our contractual obligations to provide the Services.
- Comply with legal, tax, or accounting requirements.
When your Personal Information is no longer needed, we will delete or anonymize it. If deletion is not possible (e.g., stored in backups), we will securely isolate and protect your data.
Where feasible, we will anonymize or aggregate your data for analytical or trend-analysis purposes. Global Komunika applies reasonable physical, electronic, and administrative safeguards to protect your Personal Information in accordance with this Privacy Policy. However, while we strive to protect your data, we cannot guarantee absolute security. Global Komunika is not liable for any unauthorized access or use of your Personal Information, provided that we have fulfilled our legal obligations.
All payment transactions processed by us or third-party providers will be encrypted. You are responsible for maintaining the confidentiality of your password—do not share it with others.
Use of Information
We process your Personal Information to:
- Fulfill our contract with you.
- Provide, improve, and personalize the Services.
This includes creating your User Account, processing bookings, improving the Platform, supporting customer service, and notifying you about new Services or promotions (with your consent).
We may occasionally contact you for feedback or to promote special offers. If you prefer not to receive such communications, you may opt out using the link provided in our messages.
Disclosure of Information
We may disclose your Personal Information to third parties, including but not limited to:
- Operators, in connection with bookings, rentals, or services requested.
- Other users, if you are an Operator offering Services.
- Third-party service providers (e.g., Google Analytics, hosting, customer service, marketing, or data analysis).
- Government or regulatory authorities, where legally required.
- Within the Global Komunika group in the event of a corporate transaction (e.g., merger or acquisition).
- Advisors, agents, or others to protect the rights or property of Global Komunika.
- Other third parties with your explicit written consent.
We may also share aggregated or anonymized information with third parties, including advertisers. This data will not contain personally identifiable information. However, in some cases, third parties may combine it with other data to identify individuals.
Please note: Links on the Platform may direct you to external websites. This Privacy Policy does not cover those third-party sites, and Global Komunika is not responsible for any data you share on them.
Cookies
Cookies are small data files that act as unique identifiers. They are stored on your device and used to recognize your browser or device and provide a personalized experience on our Platform.
Your Rights
You have the right to access, correct, or delete your Personal Information at any time via the Global Komunika Platform in the "Profile" section or by emailing us at globalkomunika.cs@gmail.com.
Where required by law, you may also request restrictions on processing your data, object to its use, or request a copy of the Personal Information we store.
We may request identity verification to confirm your rights when processing such requests.
Questions
If you have any questions regarding this Privacy Policy, please contact us at:
📧 globalkomunika.cs@gmail.com
Last updated: August 2, 2023
