Unlike Gojek, which is an original Indonesian tech innovation, Grab is a technology company based in Singapore that has grown rapidly across Southeast Asia. In Singapore, just like in Indonesia, Grab is not only known as a transportation service but also offers various features such as food delivery, shopping, and financial services.
Therefore, the Grab app can still be used easily when abroad, especially in Singapore. Curious about how to use Grab in Singapore? Check out the full explanation below.
A Brief Overview of Grab Services in Singapore
Grab is one of the most popular super apps in Singapore, offering various services to make daily activities easier. In addition to online transportation services, Grab also provides features for food delivery, grocery shopping, and digital payments.
Grab’s services in Singapore are diverse, including GrabCar (car transport), GrabFood (food delivery), and GrabMart (daily essentials shopping). All these services can be easily booked through the app with short estimated wait times and transparent pricing.
In addition, GrabPay (similar to OVO in Indonesia), the digital wallet within the app, allows users to make cashless payments conveniently at various partnered merchants, as well as transfer money quickly and securely.
However, unlike in Indonesia, GrabBike (motorcycle transport) is not available in Singapore. The Singaporean government prohibits motorcycle ride-hailing services due to safety concerns and traffic regulations.
With its fully integrated services, Grab has become an essential part of modern urban living in Singapore.
How to Use Grab for Transportation in Singapore
Using Grab as a transportation tool in Singapore is very practical and efficient, especially for tourists who want to move around quickly without the hassle of finding a taxi or navigating public transport. Just like in Indonesia, with a few simple steps, you can book a ride anytime and anywhere through the Grab app on your phone.
Here is how to use Grab for transportation in Singapore:
1. Open the Grab App
Make sure you have downloaded the Grab app and registered an account before your trip. Then, open the app and select the GrabCar menu for transportation services. Next, click the “Map” icon at the top right corner of the screen.
2. Select a Country
Tap the flag icon also located at the top right corner. A list of countries where Grab is available will appear. Select Singapore or the country you are currently in. After selecting, you will be redirected back to the booking page with a location map.
3. Set Your Pickup Location
Tap the country name displayed on the screen, then search for and select your pickup location. Once it’s correct, click “Choose This Pickup.”
4. Select the Type of Service
Grab services in Singapore include several categories such as:
- Standard: regular car service
- Saver: more economical
- Premium: more comfortable vehicles
- Kid Friendly: equipped with child seats
Choose the one that suits your needs.
5. Choose a Payment Method
Grab in Singapore supports various payment methods, including LinkAja or QRIS specifically for Indonesian citizens. Choose the payment method that is most convenient for you.
6. Ride and Enjoy the Trip
When the driver arrives, make sure the driver’s identity and vehicle plate number match the information in the app. After that, just sit back and enjoy the ride!
By following these steps, using Grab in Singapore becomes an easy, safe, and fast transportation solution, helping you explore the city without hassle.
Payment Features You Can Use
In Indonesia, Grab uses OVO as its digital wallet, while in Singapore, Indonesian citizens can use LinkAja; a digital wallet that is directly integrated into the app. With LinkAja, users can make cashless payments quickly and securely for various Grab services.
In addition to LinkAja, the Grab app also supports payments using QRIS. Users can utilize QRIS for making payments in Singapore, including for Grab services. This is made possible through cross-border integration between Indonesia’s QRIS and Singapore’s SGQR+, which was launched in November 2023.
