As a new technology that may still be unfamiliar to many people, it is not uncommon for users to encounter difficulties when facing issues with eSIM usage. One of the most common problems is when an eSIM shows no service.
This issue can be caused by several factors, either from the eSIM itself or from the device being used.
Below, Global Komunika will help you troubleshoot the "eSIM no service" issue on both iPhone and Android devices. Read carefully.
Why Is There No Service on My eSIM?
As mentioned above, this issue can occur due to two reasons: either the eSIM is faulty, or the device being used is experiencing problems.
Issues with the eSIM
A no service problem may arise if the eSIM itself is faulty, which could be due to it being locked, blocked, or failing to read the device’s IMEI.
The solution to this issue is to contact your operator directly, in this case, Global Komunika. They will assist you in resolving the problem until it is fully fixed.
Issues with the Device
The most common issue here is that the device used does not support eSIM functionality. As is widely known, not all mobile phones support eSIM; typically, only newer models are compatible.
The solution would be to either switch to a device that supports eSIM or to replace the eSIM with an international physical SIM card, which has the same function as an eSIM and can be used in almost all types of phones.
Other Solutions to Fix eSIM No Service Issue
Besides the problems mentioned above, there may be other issues affecting the use of an eSIM. To troubleshoot these potential problems, you can try the following methods:
If the eSIM Has Just Been Activated
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Wait for a While
Some operators may require time to adjust the network when switching from a physical SIM card to an eSIM. If you find that there is no service, try waiting a little while until the eSIM connects to the network. -
Restart the Device
If the eSIM still takes longer to obtain service, try restarting your device. -
Contact the Operator
If you have tried the above steps and the eSIM still shows no service, return to the first solution: contact your operator, such as Global Komunika. They will assist you in resolving the eSIM issue.
If the eSIM Suddenly Stops Working
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Turn the eSIM Network Off and On
Go to your device settings, select Cellular, and choose the eSIM network in use. Then, try disabling the eSIM network for a few moments before enabling it again. -
Turn Airplane Mode On and Off
Switching airplane mode on and off is one of the most common ways to address no service issues. This method can also be tried for eSIM problems. -
Reinstall the eSIM
The final step you can take is reinstalling the eSIM by rescanning the QR code that was initially used to activate the eSIM.
However, if all the methods above have been tried and there is still no improvement, you should immediately contact the operator where you purchased the eSIM so they can assist you in resolving the issue.
How to Purchase an eSIM
If you are still unsure where to buy a reliable eSIM, you can visit the Global Komunika website.
Global Komunika can meet your internet connection needs while traveling abroad, offering both eSIMs and physical SIM cards. By shopping at Global Komunika, you can stay connected to the internet and share your travel moments abroad without limits.
So what are you waiting for? Complete your travel essentials with a Global Komunika eSIM today!
