
Applying for a passport can be a straightforward process, but it can also become troublesomeâespecially if your application ends up being rejected by the immigration office.
Yes, it's entirely possible for a passport application to be denied. This rejection can be caused by a variety of factors, which are explained in more detail below.
Incomplete Documents

The most common reason for a passport application to be rejected is incomplete or missing documents.
If your passport application is denied due to incomplete documents, it means there are requirements that havenât been fulfilled or certain documents donât meet the standards set by immigration. This often happens due to missing supporting documents such as a photocopy of your ID, birth certificate, or other necessary paperwork.
To resolve this, you should review the rejection notice or email to find out which documents are lacking or incorrect. Then, complete the required paperwork according to the applicable guidelines and reapply for your passport.
Mismatched Identity Information

Mismatched identity means there are inconsistencies between the data on your identification documents and the records in the immigration system.
This may occur if your name, date of birth, or other information on documents like your ID card or birth certificate do not match whatâs in the system. It can also happen when details on your ID differ from those on your birth certificate, and so on.
If such data discrepancies exist, you should immediately correct them with the appropriate authority, such as the Civil Registry Office (Disdukcapil), and ensure all necessary documents are updated properly before reapplying for a passport.
Legal Issues

Your passport application may be rejected if you apply while having unresolved legal issuesâfor example, if you are undergoing a court process, facing criminal charges, or have an outstanding criminal record.
Immigration authorities have the right to reject a passport application if there are legal restrictions preventing someone from leaving the country.
To overcome this, you must first resolve your legal matters, either by settling the case or obtaining a clearance letter from the relevant authority confirming that the issue has been resolved.
Incorrect Form Filling

This refers to any inaccurate or incorrect information provided on the application form, such as a typo in your name, date of birth, or other crucial data.
Such errors can cause mismatches with the immigration systemâs records. To fix this, carefully review every field before submitting the form and make sure all information matches your official identity documents.
Once corrected, you can reapply for a passport using the accurately completed form.
Immigration Rule Violations

Violating immigration rules means you may have a record of breaching travel or immigration regulationsâfor example, overstaying a visa in another country or failing to meet prior immigration requirements.
If you have unresolved immigration violations, your passport application can be denied. To move forward, you must settle the issueâwhether by paying a fine or following legal proceduresâbefore reapplying.
Under 17 Years Old

If your application is denied because youâre under 17, it means you havenât met the age requirement for applying for an adult passport.
According to immigration rules, applicants under 17 must apply for a child passport, which follows a different procedure.
To apply for a child passport, additional documents are needed, such as your parentsâ ID cards, their marriage certificate, and your birth certificate. After gathering all necessary documents, you can proceed with the child passport application following the applicable guidelines.
In addition to the reasons above, there may be other factors behind a passport application rejection, depending on the immigration officerâs assessment. But donât worryâif your application was previously rejected, you can still reapply using the same process, as long as the issues that caused the rejection have been properly resolved.